Wearing guide
Wearing your BioSoles
A little patience up front pays off. Here's how to break in your insoles and get the most from them. We'll also email this to you after your order.
Break them in gradually
Wear them a few hours a day to start, about 3 to 4 hours on day one and 5 hours on day two, then build up over the first week. They should feel noticeably more comfortable within one to two weeks.
A short adjustment period is normal
BioSoles are made to support, cushion and correct your foot biomechanics, so it's normal to feel slightly uncomfortable for the first few days. It takes a little patience; the discomfort should settle within one to two weeks. If it doesn't, please contact our clinical team for advice.
Fitting them in your shoes
Important: always remove your shoe's existing insole (inlay) first, then place your BioSoles inside. Wearing them on top of the original insole changes the fit and reduces support.
- Remove the shoe's existing insole (inlay) first, then place your BioSoles inside. This matters for correct fit and support.
- Use “neutral” shoes, ones that don't themselves correct for pronation or supination. A non-neutral shoe can over-correct the foot and make walking feel unstable.
- Check that the base inside the shoe has enough width for the insole to sit flat and give proper support.
- If your BioSoles are slightly large for a shoe, lay the shoe's old insole on top, trace the outline, and trim with ordinary scissors. This changes only the look, not the function.
- The feel changes from shoe to shoe. You'll notice more support in some and less in others, and that's expected.
Common questions
Will custom insoles permanently correct my foot and restore my arch?
Yes and no. Custom insoles are designed to support and guide the foot while you wear them; they don't usually change its shape permanently. With a flexible flat foot, for example, your arch may appear when supported and flatten again when you're barefoot. That's normal and doesn't mean the insoles aren't working. The goal is to support the foot during activity, improve comfort and function, manage excessive loading, and help stop things getting worse. Think of them as a support system for your feet: they work when you use them.
How long should I wear them? Do I have to wear them forever?
There's no fixed rule. It depends on why you need them and how your feet feel without them. The more consistently you wear them, the more consistently your feet get their support. If pain improves with them and returns without them, you'll likely benefit from wearing them regularly. You don't have to wear them every moment of every day; a day or two without is fine if you're comfortable. For many people they simply become part of their normal footwear, not because the foot becomes dependent, but because they're useful support and comfort when needed.